Effective communication is not only critical when providing details about the vision and mission of a company but also when inspiring and motivating employees. In fact, good communication is an essential interpersonal skill for a healthy work environment. The text focuses on six leadership tips that foster masterful communication:
- Lead by Example
Good communication goes beyond expressing yourself effectively; it is also executing what you say. Employees and people around you assess your commitment by observing how you handle various responsibilities. You should be ready to learn from your mistakes and be accountable for your actions. Leading by example also entails committing to run crucial the aspects of the company efficiently and admitting when you have failed to meet your obligations. While you may not be involved in the details of the company operations, you should participate in the planning process to motivate staff to achieve the desired goals.
- Identify with your Audience
Companies comprise people with different diversities regarding their beliefs, backgrounds, and ethnicities. Effective communication requires a leader to adjust to his audience needs so that the message is received and understood. It may require putting a little more effort depending on the needs of the audience.
- Be an Active Listener
A while ago, leadership involved giving instructions and barking orders most of the time. The scenario has since changed as leaders are now required to be active listeners and not active speakers. Active listening means focusing on the person speaking and pushing aside thoughts or actions that disrupt your concentration. You may also ask questions for better clarification and summarize what you have heard to ensure comprehension of the message. Leaders who nurture the value of active listening within their organizations improve communication and relationships with employees.
- Being Available
Being a leader means you have to juggle between conference calls, endless meetings, business trips which makes it difficult to create time for your employees. It is important to engage with your team on a personal level as it not only fosters communication but also makes it easy for your staff to approach you during critical situations. Create time to ask your employees about their day, family or health if they are not feeling well.
- Practice Good Communication
Good communication is not a one-time venture; it requires practice. Irrespective of the level of your career, there is always room for improvement, and there are numerous ways to practice and improve communication skills. First, you can invest in a certified coach who specializes in leadership communication to assist you with particular needs. Development workshops at Schulich Executive Education Centre that focus on leadership communication also come in handy. You can challenge yourself to develop a relationship with every employee beyond the work environment.
- Be Clear and Specific
Leadership entails giving directions on how to perform particular tasks and activities. Leaders can achieve this by developing clear-cut communication with their employees. Here you provide specific and straightforward instructions to increase the likelihood of the employees comprehending and taking appropriate action on the task at hand. You don’t end the conversation until the employee understands the goals and how to achieve them. The leaders should also be friendly to encourage follow up questions from the employee.
As a leader, becoming a master communicator does not happen in one day, it requires practice. You also need to take the initiative to lead by example and identify with your audience. Being an active listener and available shows you are interested in knowing your team and when providing instructions to your employees.